Other projects
Healthcare · Responsive Web
AltaMed
Six years, three research-led redesigns, and 46 interviews in English and Spanish. The patients everyone treated as edge cases, elderly and often without support, turned out to be the most common.
End-to-End Product Design
UX Strategy + Vision
Bilingual User Research
Stakeholder Alignment
WCAG 2.0 Compliance
Personas + User Journeys
Team Management/Leadership
Bilingual UX
Healthcare · Responsive Web
AltaMed
Six years, three research-led redesigns, and 46 interviews in English and Spanish. The patients everyone treated as edge cases, elderly and often without support, turned out to be the most common.
End-to-End Product Design
UX Strategy + Vision
Bilingual User Research
Stakeholder Alignment
WCAG 2.0 Compliance
Personas + User Journeys
Team Management/Leadership
Bilingual UX
Healthcare · Responsive Web
AltaMed
Six years, three research-led redesigns, and 46 interviews in English and Spanish. The patients everyone treated as edge cases, elderly and often without support, turned out to be the most common.
End-to-End Product Design
UX Strategy + Vision
Bilingual User Research
Stakeholder Alignment
WCAG 2.0 Compliance
Personas + User Journeys
Team Management/Leadership
Bilingual UX
Civic Tech · Transport· Responsive Web
Foothill Transit
Led the website redesign that brought live bus tracking and trip planning into one cleaner, more accessible experience for riders who depend on the bus. W3 Honorable Mention, Best Transportation Website.
Research to Delivery
Website Redesign
Information Architecture
Trip Planning UX
Responsive Design
WCAG 2.1 Compliance
Third-Party Integration
Team Management/Leadership
Civic Tech · Transport· Responsive Web
Foothill Transit
Led the website redesign that brought live bus tracking and trip planning into one cleaner, more accessible experience for riders who depend on the bus. W3 Honorable Mention, Best Transportation Website.
Research to Delivery
Website Redesign
Information Architecture
Trip Planning UX
Responsive Design
WCAG 2.1 Compliance
Third-Party Integration
Team Management/Leadership
Civic Tech · Transport· Responsive Web
Foothill Transit
Led the website redesign that brought live bus tracking and trip planning into one cleaner, more accessible experience for riders who depend on the bus. W3 Honorable Mention, Best Transportation Website.
Research to Delivery
Website Redesign
Information Architecture
Trip Planning UX
Responsive Design
WCAG 2.1 Compliance
Third-Party Integration
Team Management/Leadership